Startup Tools for Founders
Here are some best-in-class tools I recommend for founders throughout a startup's lifecycle:
1. Building Minimum Viable Product
• Web and Product Analytics: Google Analytics for understanding who is coming to your website, and Amplitude for finding out which features customers are using.
2. Product/Market Fit Search
• Live Chat: Slack for getting valuable feedback from your customers.
• Data Warehouse: BigQuery for democratizing data access, and Mode for asking questions on top of raw data.
• Company Dashboard: put your primary and secondary metrics on a dashboard for your team to look at every day.
• Email and Push: Customer.io for building a personal connection with your customers.
• Help Desk: create a shared inbox for your team to respond to support tickets.
• Customer Relationship Management: Intercom for a list of all your customers.
• Improve Product Usability: FullStory for viewing user sessions as they use your website
3. Scale
• Growth: Google Ads and Facebook Ads for paid acquisition.
I hope this is helpful and good luck!